Who We Are
MarketPond is a community platform serving the Channel Islands, helping people buy, sell, discover local businesses and connect with their local community.
Information We Collect
When you use MarketPond, we may collect:
Account Information
- Name
- Email address
- Password, stored securely in encrypted form
- Profile picture, optional
Business Information
If you create a business profile, we may collect:
- Business name
- Business description
- Contact details
- Website
- Social media links
- Business logo
- Business location
Listings and Content
We collect information you choose to publish, including:
- Listings
- Wanted ads
- Community noticeboard posts
- Messages
- Images
- Business profiles
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
This information helps us improve MarketPond and maintain security.
How We Use Your Information
We use your information to:
- operate MarketPond;
- create and manage your account;
- display your listings and business profile;
- enable messaging between users;
- process Premium memberships;
- improve the Platform;
- provide customer support;
- detect fraud and abuse;
- keep MarketPond safe;
- comply with legal obligations.
Premium Membership Payments
MarketPond does not store your payment card information.
Payments are processed securely by trusted third-party payment providers such as PayPal.
Please refer to their Privacy Policies for further information.
Cookies
MarketPond uses cookies and similar technologies to:
- keep you signed in;
- remember your preferences;
- improve performance;
- analyse website usage;
- maintain security.
You can manage cookies through your browser settings.
Some features may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share information only:
- with trusted service providers who help us operate MarketPond;
- when required by law;
- to protect the safety, rights or property of MarketPond or our users.
Public Information
Please remember that information you choose to publish becomes visible to other users.
This may include:
- your profile name;
- listings;
- business profiles;
- noticeboard posts;
- images;
- messages where appropriate.
Only publish information that you are comfortable sharing publicly.
Data Security
We take reasonable technical and organisational measures to protect your information from:
- unauthorised access;
- misuse;
- loss;
- alteration;
- disclosure.
However, no online service can guarantee absolute security.
Data Retention
We keep your information only for as long as necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- prevent fraud.
If you close your account, we will delete or anonymise your personal information where appropriate, unless we are legally required to retain it.
Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal information;
- correct inaccurate information;
- delete your personal information;
- restrict processing;
- object to processing;
- receive a copy of your data;
- withdraw consent where applicable.
Third-Party Links
MarketPond may contain links to third-party websites.
We are not responsible for their privacy practices.
Please review their Privacy Policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
Continued use of MarketPond after changes means you accept the updated Privacy Policy.