MarketPond provides the online Platform only. Unless we expressly state otherwise, we do not own, inspect, manufacture, supply, sell, purchase, store, deliver, insure, guarantee or endorse any item, service, business, listing, notice or user.

MarketPond is not a party to contracts or transactions made between users. Any agreement for the sale, purchase, hire, collection, delivery or performance of goods or services is made directly between the relevant users.

By registering, you confirm that you are at least 18 years old and legally capable of agreeing to these Terms.

People under 18 may browse publicly available parts of the Platform but may not create or operate an account. A parent or legal guardian may publish an appropriate listing or notice on behalf of a person under 18 using the adult's own account.

You must not provide a false date of birth or create an account for an under-18 user to avoid this restriction. We may request reasonable evidence of age and may restrict, suspend or close an account where we reasonably believe the account holder is under 18.

You must also ensure that: • the information you provide is accurate, complete and kept up to date; • you have the legal capacity and authority to use the Platform; • if you act for a business or organisation, you are authorised to bind it to these Terms; and • your use of MarketPond complies with all laws and regulations that apply to you.

You are responsible for: • keeping your login credentials secure and confidential; • all activity carried out through your account, except activity caused by our own breach; • providing accurate account and contact information; and • notifying us promptly if you suspect unauthorised access or misuse.

You must not share, sell, rent, transfer or allow another person to operate your account, except where an authorised representative operates a genuine business account.

We may require email, telephone, identity, age or business verification where reasonably necessary for safety, fraud prevention, account recovery or compliance.

You are solely responsible for your User Content and for ensuring that it remains accurate, lawful, relevant and up to date.

Your User Content must not: • be false, inaccurate, deceptive or materially misleading; • be illegal, fraudulent, defamatory, threatening, abusive, discriminatory or hateful; • harass, intimidate, exploit or endanger another person; • infringe copyright, trade marks, privacy, confidentiality or any other rights; • contain malware, viruses, malicious code, phishing links, spam or unauthorised automation; • impersonate or falsely suggest an affiliation with another person, business or organisation; • publish another person's personal information, photographs or private communications without a lawful reason and any permission required by law; • promote prohibited, unsafe or unlawful items, services or activities; or • otherwise breach these Terms or any policy expressly linked from the Platform.

Listings must relate to genuine items, services, requests, businesses or community matters relevant to the Channel Islands. You must remove or update content that is no longer accurate or available.

Prohibited or restricted categories include, without limitation: • illegal drugs, controlled substances and drug-related services; • stolen, counterfeit, pirated or fraudulently obtained goods; • weapons, ammunition, explosives and dangerous items; • hazardous chemicals, poisons, radioactive materials or unsafe substances; • prescription medicines, controlled medicines and restricted medical products; • tobacco, vaping and nicotine products where prohibited or restricted; • alcohol where its advertising or sale would be unlawful or non-compliant; • adult sexual services or sexually explicit services; • gambling services, fraudulent financial schemes, unlawful lending or misleading investments; • fake identity documents, account credentials, personal data or unlawfully obtained information; • unsafe, recalled, prohibited or materially defective products; • live animals or animal products where the listing is unlawful, unsafe or contrary to animal-welfare requirements; • tickets, licences, permits or regulated products where resale or transfer is prohibited; and • any item or service that breaches applicable law, licence conditions or regulatory requirements.

We may publish further category rules and may decide that a lawful item or service is not suitable for MarketPond. We may remove or restrict listings where reasonably necessary to protect users, the Platform or the public.

The seller is solely responsible for ensuring that food and eggs: • are safe, suitable and fit for human consumption; • have been prepared, handled, stored, packaged, displayed and transported in clean and hygienic conditions; • are protected from contamination, cross-contamination, pests and unsuitable temperatures; • are not spoiled, contaminated, recalled or past any applicable use-by date; • are accurately described, including whether they were produced in a domestic kitchen; • include any information required by law, including ingredients, allergens, storage instructions, use-by or best-before dates and seller details where applicable; and • comply with any special legal requirements applying to the particular product.

Anyone selling eggs is responsible for ensuring that the eggs are sound, appropriately handled and stored, free from obvious contamination and suitable for human consumption. The seller must provide any information legally required concerning origin, quantity, storage, grading, packing or date of sale.

Food sellers are responsible for obtaining and maintaining any registration, approval, licence, training, inspection or insurance required for their activities, including registration with the relevant Environmental Health authority where applicable.

A seller must immediately withdraw any food or eggs that may be unsafe and cooperate with any recall, investigation or instruction issued by a competent authority.

MarketPond does not inspect kitchens, premises, livestock, eggs, ingredients or finished food products. A listing does not mean that MarketPond has inspected, approved or certified the seller or product. Buyers should check ingredients, allergens, storage requirements and suitability before purchase or consumption.

If you act as a business user, you must clearly identify yourself as a business and must not present commercial activity as a private sale.

Business users are responsible for: • providing accurate legal, trading and contact information; • displaying clear and accurate prices, descriptions and any unavoidable charges; • complying with applicable consumer-protection, cancellation, refund, repair and replacement rights; • complying with product-safety, food-safety, licensing, insurance, tax, employment and trading requirements; • supplying any legally required pre-contract information, receipts, guarantees or warnings; and • ensuring that their products, services, advertising and conduct are lawful.

Nothing in these Terms removes or limits mandatory rights that a consumer may have against a business seller. MarketPond may reclassify or restrict an account where its activity reasonably appears to be commercial.

A business profile, badge or search placement does not mean that MarketPond endorses, recommends, inspects, accredits or guarantees that business.

Unless we expressly state otherwise, MarketPond does not verify professional qualifications, trade memberships, licences, insurance, criminal-record checks or competence. Users must carry out their own checks before engaging a contractor, tradesperson, carer, adviser or other service provider.

Noticeboard posts must be truthful, respectful, lawful and appropriately worded. You must not use the noticeboard to spread harmful misinformation, make unsupported allegations, harass others, impersonate an authority or publish private information without permission.

MarketPond is not an emergency service or an official public-authority reporting channel. In an emergency, contact the appropriate emergency service or authority directly. Users must not rely solely on a MarketPond notice for urgent medical, safety, legal or public-service information.

Users are responsible for: • checking the identity and authority of the person they deal with; • inspecting goods and checking services, prices and descriptions; • ensuring the transaction is lawful, safe and appropriate; • using a payment method they consider suitable and secure; • keeping evidence of agreements and payments where appropriate; and • resolving disputes directly, subject to any legal rights.

We do not guarantee: • the existence, ownership, quality, safety, condition or legality of an item or service; • the truth or accuracy of any listing or communication; • that a buyer will pay, a seller will supply, or a service provider will perform; • that a transaction will be completed, refunded or resolved; or • that any person is who they claim to be.

Unless expressly introduced as a separate MarketPond service, we do not provide escrow, buyer protection, payment protection, delivery, insurance or formal dispute resolution.

We recommend that users: • meet in a safe public place where practical and tell someone where they are going; • avoid sharing unnecessary personal, financial or identity information; • do not publish full home addresses, children's school details, daily routines or travel dates; • inspect items and confirm important details before paying; • be cautious of unusual payment requests, overpayments, urgency or requests to move communication elsewhere; • do not send verification codes, passwords or copies of identity documents to another user; and • report suspicious, threatening or fraudulent activity to MarketPond and, where appropriate, the police or relevant authority.

MarketPond cannot guarantee the safety of meetings, collections, deliveries, services or transactions arranged through the Platform.

Verification may confirm only a particular detail, such as control of an email address, telephone number, identity document or business information. It does not guarantee a user's honesty, qualifications, creditworthiness, listing accuracy, transaction legitimacy, product quality or future conduct.

Users remain responsible for carrying out their own checks.

The current price, billing interval, included features and any introductory offer will be shown before purchase. Premium membership may renew automatically at the end of each billing period until cancelled.

You may cancel future renewal using the method shown in your account or purchase confirmation. Where a third-party payment provider controls the recurring payment instruction, you may also need to cancel that instruction directly with the provider. Cancellation normally takes effect at the end of the current paid billing period, unless the Platform states otherwise.

Except where required by law or expressly stated by MarketPond, fees already paid are not refundable merely because you stop using Premium before the end of a paid period.

Any statutory cancellation or refund rights that apply to you remain unaffected. Where you ask for Premium access to begin immediately during a statutory cancellation period, you may be required to pay a proportionate amount for services supplied before cancellation, where permitted by law.

We may change Premium prices or features. Material changes will not apply retrospectively to a completed billing period, and we will provide reasonable advance notice where practicable. You may cancel before a new price takes effect.

If payment fails, expires, is reversed or is disputed, Premium features may be paused or removed. Suspension or closure for a serious breach of these Terms does not automatically create a right to a refund, except where required by law.

MarketPond does not normally store full payment-card details. You are responsible for keeping payment and billing information accurate and for reviewing any recurring-payment instruction.

MarketPond is not responsible for a third-party payment provider's independent acts, outages or security failures, except to the extent that the law makes us responsible.

You must not: • add another user to a marketing or mailing list without valid consent; • send spam, harassment or unrelated commercial messages; • sell, publish or disclose another user's information without a lawful reason; • use contact details to locate, monitor or intimidate another person; or • retain information longer than reasonably necessary for the transaction or legal record-keeping.

We do not routinely monitor every private message. However, we may access, preserve, review or disclose messages where reasonably necessary to investigate a report, protect users, prevent fraud, enforce these Terms, maintain security or comply with law, as further described in our Privacy Policy.

We may send essential service communications concerning your account, security, transactions, Premium membership or changes to the Platform. Marketing communications will be handled in accordance with applicable law and your communication preferences.

Reports must be made honestly. Knowingly false, malicious or retaliatory reports may themselves breach these Terms.

We may take urgent action without prior notice. We may make minor formatting, categorisation or technical adjustments, but we will not intentionally make a material change to the meaning of a user's content without permission.

MarketPond is not obliged to pre-screen or monitor all content, and failure to remove content immediately does not mean that we approve it.

You may contact us if you believe that content or an account was restricted by mistake. We will consider reasonable review requests but are not obliged to restore content.

Where permitted or required by law, we may preserve information and cooperate with police, courts, regulators, safeguarding bodies, payment providers or other competent authorities.

You retain ownership of User Content you upload. By uploading or publishing User Content, you grant MarketPond a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, format, display, communicate and use that content as reasonably necessary to operate, secure, improve and promote MarketPond.

This licence includes displaying public listings in search results and, where appropriate, featuring publicly available listings or business profiles on MarketPond's own social-media or promotional channels. We will not claim ownership of your content.

The licence normally ends when the content is deleted, but copies may remain temporarily in backups, records, cached pages or promotional material already produced, subject to our Privacy Policy and legal obligations.

You confirm that you own your User Content or have all rights and permissions necessary to upload and use it.

We may remove or restrict disputed content while reviewing a complaint and may ask the relevant user for further information. Users must not submit knowingly false infringement complaints.

The order or visibility of content may be affected by relevance, location, freshness, Premium features, moderation, availability and technical factors. Search placement does not represent endorsement or verification.

You should review the relevant third-party terms before using those services.

The Platform may be unavailable or changed because of maintenance, updates, security incidents, supplier failures, internet outages, legal requirements or events beyond our reasonable control.

We may add, remove, suspend or alter features. Where a material change affects a paid feature, we will act reasonably and preserve any mandatory consumer rights.

You must not use MarketPond to collect, disclose or otherwise process personal information unlawfully. Where you post information about another person, you are responsible for having a lawful basis and any required permission.

The Platform is not intended for under-18 account holders. If we learn that an under-18 person has created an account, we may close it and handle the information in accordance with our Privacy Policy.

Closing your MarketPond account may not automatically cancel a recurring payment instruction held by a third-party payment provider. You remain responsible for cancelling that instruction where necessary.

When an account closes, active listings and public profile information may be removed or disabled. Messages already sent may remain visible to their recipients.

We may retain limited information where reasonably necessary for payment records, tax, fraud prevention, security, dispute handling, enforcement, legal claims or compliance. Further details are provided in our Privacy Policy.

Subject to the paragraph below, MarketPond is not responsible for losses arising from: • transactions, meetings, payments, deliveries or disputes between users; • false, misleading, unlawful or inaccurate User Content; • the quality, safety, legality, fitness, ownership or performance of goods or services supplied by users; • actions or omissions of users or third-party service providers; • loss of profit, revenue, business, opportunity, goodwill or anticipated savings; • indirect or consequential loss; or • interruptions, errors, security incidents or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded for fraud, fraudulent misrepresentation, deliberate wrongdoing, or death or personal injury caused by negligence where applicable.

Nothing in these Terms affects mandatory consumer or data-protection rights.

This does not apply to losses caused by MarketPond's own negligence, breach of these Terms or unlawful conduct.

Where appropriate, we may provide notice and an opportunity to respond, but urgent or serious action may be taken immediately.

You may stop using MarketPond at any time. Provisions that by their nature should continue after termination, including intellectual-property, liability, payment, dispute and record-retention provisions, will continue to apply.

For significant changes affecting Premium pricing, recurring payments or users' legal rights, we will provide reasonable advance notice where practicable, including by email or a prominent notice on the Platform.

Changes will not apply retrospectively to completed transactions or billing periods. If you do not agree to revised Terms, you must stop using the Platform and may cancel any future Premium renewal.

The courts of Alderney will have non-exclusive jurisdiction, unless applicable law requires a dispute to be heard elsewhere.

Before beginning formal proceedings, users are encouraged to contact us and allow a reasonable opportunity to consider and resolve the issue.

A delay or failure by MarketPond to enforce a provision does not waive the right to enforce it later.

You may not transfer your account or rights under these Terms without our permission. We may transfer the operation of MarketPond and these Terms to a successor business, provided that doing so does not remove mandatory user rights.

These Terms, together with the Privacy Policy and any policies expressly incorporated into them, form the agreement between you and MarketPond concerning use of the Platform.

A report should include enough information for us to identify the relevant listing, profile, message or account and understand the concern. We may ask for further information or evidence.